You're Wellcome Hospitality College

You’re Wellcome Hospitality College

Workshop Goals

Customer Service Skills
We give you lots of great tools, tips, and ideas to help you offer great customer service and take pride in your work.
 
Customer Experience Enhancement
We want our guests to feel WELLCOME at our local shops, eateries, and attractions and enjoy their visit. Their experience improves when they feel a personal connection to the area and the people. That’s where you come in. Knowing how to tell our stories and offer suggestions to make their trip even better.
 
Return Guests
The more guests feel WELLCOME in Mineral Wells and have great experiences here, the more they’ll want to come back again and again. And that’s good for all of us!

Workshop Costs:

$20 Chamber Members
$25 Non-members
Includes:
Certification Card valid for 2 years
Guidebook
Destinations Toolkit
You're Wellcome T-shirt
You're Wellcome Button
Ongoing training opportunities
Destination Tour Days
Special Events for graduates
 
Certified Businesses
Business with a certified owner/manager + 50% of staff certified also receive:
You're Wellcome Door/Window Decal
Special Promotions on You're Wellcome Webpage
Special Promotions on Social Media
 
Contact Rose Jordan with any questions.
Rose@MineralWellsTX.com