You're Wellcome Hospitality College
You’re Wellcome Hospitality College
Workshop Goals
Customer Service Skills
We give you lots of great tools, tips, and ideas to help you offer great customer service and take pride in your work.
Customer Experience Enhancement
We want our guests to feel WELLCOME at our local shops, eateries, and attractions and enjoy their visit. Their experience improves when they feel a personal connection to the area and the people. That’s where you come in. Knowing how to tell our stories and offer suggestions to make their trip even better.
Return Guests
The more guests feel WELLCOME in Mineral Wells and have great experiences here, the more they’ll want to come back again and again. And that’s good for all of us!
Workshop Costs:
$25 Non-members
Includes:
Certification Card valid for 2 yearsGuidebookDestinations ToolkitYou're Wellcome T-shirtYou're Wellcome ButtonOngoing training opportunitiesDestination Tour DaysSpecial Events for graduatesCertified Businesses
Business with a certified owner/manager + 50% of staff certified also receive:
You're Wellcome Door/Window DecalSpecial Promotions on You're Wellcome WebpageSpecial Promotions on Social MediaContact Rose Jordan with any questions.
Rose@MineralWellsTX.com
Date and Time
Thursday Nov 17, 2022
8:30 AM - 12:30 PM CST
8:30am-12:30pm
Location
Mineral Wells Area Chamber of Commerce
Community Room
Fees/Admission
𝗪𝗼𝗿𝗸𝘀𝗵𝗼𝗽 𝗖𝗼𝘀𝘁𝘀:
$20 Chamber Members (employees of member businesses included)
$25 Non-members
Includes:
▪️Certification Card valid for 2 years
▪️Guidebook
▪️Destinations Toolkit
▪️You're Wellcome T-shirt
▪️You're Wellcome Button
▪️Ongoing training opportunities
▪️Destination Tour Days
▪️Special Events for graduates
𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀
Business with a certified owner/manager + 50% of staff certified also receive:
▪️You're Wellcome Door/Window Decal
▪️Special Promotions on You're Wellcome Webpage
▪️Special Promotions on Social Media
Contact Information
Rose Jordan
Send Email
