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Office Manager

Posted: 04/30/2023


The Office Manager is responsible for general administrative and clerical support, communication with clients and other contacts, greeting all visitors with attentive care. The office manager maintains a robust understanding of the Clinic and Pregnancy Center’s purposes and functions and be able to relay correct information to all clients and visitors.



  • Answers telephone, screen and direct calls
  • Take and relay messages
  • Monitor visitors’ access and maintain security awareness
  • Provide general administrative and clerical support
  • Prepare correspondence and documents
  • Schedule appointments and maintain appointment scheduler in computer
  • Monitor and maintain office equipment
  • Control inventory relevant to reception area, supply closet, bathroom, and break room
  • Tidy and maintain reception, waiting, and office area
  • Maintain an orderly filing system
  • Implement new forms and processes as needed
  • Check the mail
  • Continual maintenance of client follow up system
  • Care for the plants

Client Relations

  • Greet persons entering Clinic and Pregnancy Center
  • Sets a tone of compassion, acceptance, and availability, meeting the needs of clients and ensuring quality service
  • Maintain punctual and confidential communication with potential clients
  • Assists clients with emergency material support
  • Assesses client needs and makes referrals to outside agencies or churches
  • Provides spiritual support to clients
  • Conduct phone advocacy with people facing difficult pregnancy decisions

Computer Operations

  • Data entry into client database
  • Microsoft Word and Excel


  • Exhibit strong commitment and dedication to the pro-life position and sexual purity
  • Have experience in office operations, including telephone and computer skills
  • Be self-motivated, dependable, and meet all responsibilities of the job
  • Be comfortable with discussing issues related to pregnancy, abortion, and sexual health


This position requires reaching, bending and stretching. It requires sitting and typing on a keypad for extended periods of time and the ability to lift 25 pounds of a limited period of time. The majority of work involved in this position takes place indoors while there are moments of physical exertion related to the set-up and tear-down of special events.


  • Must be a committed Christian with a close personal walk with Jesus Christ
  • Must be actively engaged in a local Christian church
  • Must subscribe to and support Grace House Ministries mission, philosophy, and Statement of Faith and Principle
  • Must demonstrate a heart for evangelism, as well as a consistent life-affirming philosophy
  • Must be able to work well with supervisors, peers and subordinates
  • Must always treat staff, volunteers, donors and clients with the utmost respect and dignity
  • Must view themselves as a representative of Grace House Ministries in areas of fundraising and demonstrate a willingness to participate in all fundraising activities as requested.

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